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Report Scams and Suspicious Activity

PLAYERS: To report complaints against Lottery retailers, please contact Lottery Security & Law Enforcement toll-free at 800-LOTTERY (800-568-8379).

ALLIED LAW ENFORCEMENT: To communicate with the Lottery regarding criminal activity involving Lottery products, please call (916) 822-8282 M-F 8am-5pm PT. During non-business hours please call (916) 822-8000.


All of our players deserve access to our services.

Our Accessibility Standards

We are committed to providing content accessibility to all of our players and visitors. The California Lottery website is largely compliant with Priority 1, 2, and 3 guidelines of the World Wide Web Consortium (W3C) and the Web Content Accessibility Guidelines 1.0 and Section 508, Subpart B, Subsection 1194.22, Guidelines A-P of the Rehabilitation Act of 1973 as revised in 1998.

The California Lottery accepts no responsibility for the content or accessibility of external websites or documents linked to on this website. The Casual Games section of the California Lottery website uses Flash technology which may limit accessibility in certain instances.

Steps Toward Greater Accessibility

Many Californians live with some level of disability. We strive to make sure that all of our players and visitors have equal access to the content and services offered on our website and have made deliberate website design and content choices to cater to players with varying levels of ability.

  • Blind/Low Vision. To provide a higher level of accessibility for the Blind/Low Vision population text can be read using assistive technology, font size may be scaled and design uses a high contrast between the background color and the text.
  • Deaf/Hard of Hearing. To assist with accessibility for people with hearing loss all of our videos have text descriptions as well as volume control.
  • Mobility. For people with low levels of mobility, keyboard navigation and assistive technology may be used to navigate the website.
  • Cognitive and Specific Learning Disabilities. To offer accessibility to a diverse audience with varying levels of cognitive ability, the website provides simple navigation, consistency in content presentation, clear labels and the ability to skip repetitive navigation.

If you have difficulty accessing any materials on this site, please contact:

Customer Service:
Phone: 800-LOTTERY (800-568-8379) 
TDD: 855-591-5776

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