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PLAYERS: To report complaints against Lottery retailers, please contact Lottery Security & Law Enforcement toll-free at 800-LOTTERY (800-568-8379).

ALLIED LAW ENFORCEMENT: To communicate with the Lottery regarding criminal activity involving Lottery products, please call (916) 822-8282 M-F 8am-5pm PT. During non-business hours please call (916) 822-8000.


Security & Law Enforcement has investigative resources throughout the state. For emergency assistance, law enforcement can contact Security/Law Enforcement at (916) 822-8000 or (916) 822-8282 – both numbers are staffed 24/7, 365 days a year.

Non-law enforcement callers will be referred to the toll-free 800-LOTTERY number.

Security & Law Enforcement provides our local, state and federal law enforcement partners with a wide variety of expertise and investigative assistance.

Lottery investigators have the unique ability and assets to track and monitor all Lottery transactions and tickets collected as evidence. With these unique resources, Lottery investigators can provide tremendous investigative leads and internal database information to our law enforcement partners.

Lottery investigators can also provide documentation and evidence necessary for successful prosecution of criminals who steal Lottery products. Lottery investigators have the ability to obtain evidence critical to successful criminal prosecutions, which can include video evidence often difficult to refute and therefore extremely helpful in court.  Lottery investigators also provide expert testimony in criminal cases which involve Lottery products or services.

With information obtained during criminal investigations, Lottery investigators can assist law enforcement agencies by writing search warrants and arrest warrants, conducting probation and parole searches, and assisting with surveillance operations on criminals who target the Lottery.