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FANTASY 5 - 2ND CHANCE FAQ

Answers to your questions about Fantasy 5 Bonus Bucks.
Code entry limitations effective October 1, 2012

Questions About the Draws

 
What is the Fantasy 5 - 2nd Chance Draw?

This draw provides the Fantasy 5 player with a second chance at winning thousands of dollars each week. Players receive one entry code on a separate voucher for EVERY five Fantasy 5 plays on a single ticket. Each code is good for one entry into a weekly drawing for twelve $1,000 prizes and three $10,000 prizes.

When are the weekly Draws?

Draws are conducted within three business days of the entry deadline. Entry deadline is 11:59 p.m. PT every Saturday.

Will alternate winning codes be chosen?

Five alternate codes are chosen and used only if a selected entry code is not valid.

Is there a limit to the number of entry codes I can get?

No. You will receive one code, on a separate voucher, for every $5 of Fantasy 5 you purchase on a single ticket with a maximum of 10 codes for each purchased ticket. Each code is good for only one Fantasy 5 – 2nd Chance draw. Each entry code will expire one year from the date of purchase. Please be aware of the code submission limitation policy. See other Fantasy 5 – 2nd Chance FAQs for more information on this policy.

Will I receive an entry code if I purchased Fantasy 5 draws with the Advance Play® feature?

Yes. Entry codes from Advance Play® are valid. However, the draws must occur within the promotion dates.


Questions About Winners

 
How will I know if I’m a winner?

Winners will be notified by email to sign into the California Lottery website for "important information". Once signed in, a link to the claim form needed to claim the prize will be available. Also, winning information will be listed in the player's account on the "My Account" page.

How will I know how much I’ve won?

Following code validation, winners' names and hometowns are posted on the Fantasy 5 - 2nd Chance "Results & Winners" page. Winning entries and prize amounts will be posted on the winners list by Friday at 5 p.m. PT each week for the previous draw.

What are my chances of winning a prize?

The odds of winning vary based on the total number of entries that are received for a drawing, the total number of prizes awarded for each draw and the total number of entries an individual has submitted.


Questions About the Prize

 
If I am selected as a winner, what do I need to do in order to claim my prize?

Winners will be notified by email to sign into the California Lottery website for "important information". Once signed in, a link to the claim form needed to claim the prize will be available. You will be asked to download, complete and mail the claim form to the following address:

California Lottery Attn: Fantasy 5 – 2nd Chance
P.O. Box 1317
Sacramento, CA. 95812-1317
How long will it take for me to receive my prize once I have been selected?

Please allow 8 weeks for receipt of your prize. Contact our Customer Service toll-free at 1-800-LOTTERY, Monday through Friday 8 a.m.- 5 p.m. PT if you have any questions.

Are taxes taken out of the prize money?

All prize payments are subject to Federal tax withholding and other offsets as required by law. However, there are no California state/local taxes.


Questions About Entry

 
What if I have trouble inputting my codes?

If you receive a message stating a code is invalid, please double check the code and re-submit. If you believe a valid code is not being accepted, please contact us. You can find a contact link at the very bottom of the website under "Help Me." Click on the "Contact the Lottery" link and send us a message explaining the situation.

Can I enter a draw more than once?

YES. You may enter a draw as many times as you wish, however, be aware of the code submission limitation policy and each submission requires a new code.

Can I win more than once per draw?

No. For draws that have multiple prizes and prize levels, once selected as a winner for a specific prize, you cannot win another prize in that draw.

What happens if I submit my code after the deadline for the drawing?

Any codes submitted after the entry deadline, 11:59 p.m. every Saturday, will automatically be entered into the draw for the following week. Entries are only good for one weekly draw.

How can I check to see what codes I have entered?

Each time you submit a code, a record of your successful submission appears on the "My Submissions" page.

All of your entries appear on that page for your information and reference, so you can check the list against the codes you have. If the submission record is there, you can be assured that it is in the system.

May I throw away my entry codes after I have entered them into a drawing?

Here's our advice: You, the player, are ultimately responsible for the codes you’ve submitted into 2nd Chance. If there is ever a question regarding one of your codes, we think it’s better to have the physical codes in your possession. We recommend you keep your tickets/codes until the 2nd Chance draw for that particular game has concluded. However, throwing away your tickets does not disqualify you from any drawing, and it's not required that you have the original ticket to claim any 2nd Chance prize, but we’d rather you be safe than sorry!

Can I mail in my codes to enter into the drawings?

No. Mail-in entries are not accepted for this promotion.

When did the code submission limitation policy go into effect?

The policy started October 1, 2012.

Why did the Lottery set limits on 2nd Chance submissions?

We saw this as leveling the playing field. Every day we do what we can to ensure the integrity of all our games, including 2nd Chance. But, some players have an unfair advantage when they enter thousands of codes on a variety of games. That means they have the upper hand and that's unfair to everybody else. The high number of tickets entered into our 2nd Chance Program could also be an indication of problem gambling. As good corporate citizens, we have an innate responsibility to reach out to our valued players who may have a gambling problem and capping the number of entries is a step in the right direction. We should also remind anybody who thinks they have a gambling problem, or who knows somebody with a gambling problem to call the Problem Gambling hotline at 1-800-GAMBLER.

How will the code submission limitation policy be enforced?

For codes submitted prior to October 14, 2013, the Lottery will access accounts when draws are set to happen and make sure that the winners in each draw have not exceeded 1,000 total submissions in any calendar month. If the selected winner has entered more than 1,000 codes in any month after October 1, 2012 and before October 14, 2013, that person and their entries will be disqualified and an alternate will be selected. After October 14, 2013, the 2nd Chance system will not allow any player to submit more than 1,000 codes per month.

If I enter a code that’s eligible for three different draws, does that count as three of my 1,000 monthly entries?

No. The Lottery will only count total ticket codes submitted for the month. For example, if you submit a code that's eligible for the weekly Fantasy 5 - 2nd Chance draw AND a promotional draw, that only counts as one of your 1,000 monthly submissions.

When you say 1,000 limit, is that per game? Can I enter 1,000 codes for Fantasy 5 - 2nd Chance and 1,000 Scratchers 2nd Chance codes?

No. The limit applies to a combined total of all submissions – whether it’s all Fantasy 5 – 2nd Chance, all Scratchers 2nd Chance or a combination of both. Every code you submit counts toward your monthly limit of 1,000.

How will I know how many ticket codes I’ve already entered?

Your Lottery account shows you, real time, how many codes you’ve entered for the month, so you’ll be able to know when you’re getting close to the limit. The system will stop you from submitting more than 1,000 codes during the month.

What if I’m a Jackpot Captain or play as part of a group?

The same limits apply for groups. The group will still only be able to input 1,000 ticket codes per month.

What if I entered more than 1,000 codes in September, 2012?

You will not be disqualified for entering more than 1,000 codes in any month prior to October, 2012 because the new policy would not have been in effect.


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