Frequently Asked Questions
If you can't find the answer to your question, feel free to email us at: webmaster@calottery.com
What were the winning numbers for tonight's draw?
You can find the most current winning numbers at the following link: http://www.calottery.com/WinningNumbers/ to find the winning numbers for any specific game, please see the following list of links,
The last 25 draws will appear on these pages. If you wish to view more draws, choose 26-50, 51-75, 76-100, etc. If you wish to download the past winning numbers since a game began, click on the "Download All #'s" link in the left navigation bar. This will begin the downloading process (these files are large and need to be downloaded to your computer in order to be viewed).
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Why weren't the winning numbers updated?
Actually, the winning numbers are updated every night. If you are getting winning numbers that aren't updated, please follow these instructions for your particular web browser:
If you're using Internet Explorer:
Open up the webpage you would like to manually refresh, and hit (and hold!) the SHIFT key and then click on the 'Refresh' button. The 'Refresh' button is located on your toolbar, usually to the right of the 'Stop' button. If this does not work, you can clear out your entire cache manually. To do this, click on 'Tools' which is located on the very top of your screen on the menubar. Then, click on 'Internet Options...' you will be presented with a dialogue with lots of options, make sure you're on the 'General' tab. Then, click on 'Delete Files...' - it will give you the option to delete your temporary internet files, click on 'OK' and after your internet temporary files are cleared, reload the webpage. The issue you are experiencing should be taken care of.
If you're using Mozilla Firefox:
Open up the webpage you would like to manually refresh, and hit (and hold!) the SHIFT key and click on the 'Reload' button. The 'Reload' button is located on your toolbar, usually to the left of the 'Stop' button. If this does not solve your issue, you can clear out your entire cache manually. To do this, click on 'Tools' which is located on the very top of your screen on the menubar. Then click on, 'Options' you will be presented with a dialogue with lots of options, make sure you're on the 'Privacy' button - it looks like a lock. Then, click on the 'Cache' tab, and click on the 'Clear Cache Now' button. Once that is done, close the options dialogue and reload the webpage. The issue you are experiencing should be taken care of.
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What are the odds of winning?
The odds for each game are different. If you wish to see the odds for a particular game, please visit the following links:
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What happens if a winner of a prize paid in installments dies before his or her last installment has been paid?
The California Lottery® prize is the winner's property and is considered part of the winner's estate. The winner may will the prize or leave it in trust to designated heirs. The California Lottery encourages all winners of large Lottery prizes to consult with financial experts to review their options.
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Can I redeem an out of state ticket in California or Can I redeem a California Lottery ticket out of state?
A ticket must be redeemed in the state in which it was purchased.
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I’m from out of state/out of country, can I still purchase and play California Lottery games?
It is not necessary to be a California resident, nor be a US citizen to play and win any of the California Lottery's games.
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Can I get the winning numbers by phone?
Yes you can, the telephone number to do that is 1-900-776-4000 (Cost $1.00 per call).
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Can I purchase tickets online, or via the mail?
California Lottery products are only sold at retailers located in California. We do not sell our games online or via the postal mail.
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Where can I purchase tickets?
You can search for a retailer convenient to your location at the following link: http://www.calottery.com/secondarynav/retaillocations
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What can I do if I lost my ticket, or if my ticket has been damaged?
Please call our Customer Service Department at 800-568-8379. They can assist you with this matter.
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Can I be anonymous when I win?
California state law requires that the California State Lottery to release the following information: your name, and the name and location of the retailer where you bought your ticket. You may request no media coverage aside from that.
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